«Business»  : «Customer Service»  : Education and Training Sites

Business Customer Service Education and Training
Business Customer Service Education and Training sites
Caliluna Consulting
Provides online customer service training for employees and managers to increase profits and improve business.
Ceres Innovations Inc.
The CERES model places employees at the center of customer relations within the company
Corporate Dynamics, Inc.
Training and consulting solutions for customer service , sales , and management related issues.
Craig Harrison's Expressions of Excellence
Speaker , trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
Customer Focus, Inc.
On-site customer service training for service representatives.
Customer Service Review, Inc.
Develops front-line employees and the managers that support the front-line , specializing in quality assurance monitoring , assessment , and training.
Customer Service University
Provides customer service videos and training programs. Includes online ordering and contacts.
CustomNet Services
Training and consulting in customer service , and telephone skills. Based in Ottawa , Canada.
Dionco Inc.
A retail consulting firm specializing in retail selling skills and customer service skills.
Expressive Concepts
Offers CDs , books , and training seminars via computer , on-line , and teleseminar. Includes articles , tips , and a list of training topics.
Ford, Lisa
Speaks on customer service topics including managing , hiring and training. Audio , video and books available.
Gehegan & Associates
Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships , business development , and workshops for Investment Officers. Based in San Diego , California.
Global Learning Partners, Inc.
Training and consulting company offers performance improvement and continuining education programs.
Impact Learning Systems
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Interaction Metrics
Customer service audit specialists.



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